What happens to the conversations?
This is the largest slice of demand in the category and the one where the decisive document is not the pricing page. It is the privacy policy, and most people buying a companion have never opened it.
The question
Companion products are bought for continuity: a character that is the same character next week. Continuity is storage, storage is a retention policy, and a retention policy is a document almost nobody reads before entering several months of personal conversation into a service they found through a search result.
What we checked
- Privacy policyHow long are prompts and generations kept, and can they be deleted?
- Satisfied by
- A retention period in days or months, a deletion route that removes rather than flags, and a plain statement about training use.
- Usually found
- No period at all, deletion described as account closure, and training use addressed in a sentence that could mean either thing.
- At stake
- Prompts in this category are the most sensitive record a consumer service can hold. Indefinite retention turns one breach into a permanent problem.
- Terms of serviceWho holds rights in what the tool produces?
- Satisfied by
- An explicit grant of output rights to the user, and a narrow, stated licence back to the vendor for operating the service.
- Usually found
- Silence about the user's rights and a broad perpetual licence to the vendor covering promotion and model training.
- At stake
- Publishing anything made with the tool depends entirely on this paragraph, and it is never on the pricing page.
- Pricing pageAre the limits stated in units a buyer can count?
- Satisfied by
- Clip length in seconds, resolution in pixels, generations per day as a number, queue priority described in words that mean something.
- Usually found
- A credit balance with no stated conversion, and the word unlimited somewhere above a fair-use clause that contradicts it.
- At stake
- This is the difference between a subscription that finishes work and one that runs out on a Tuesday.
- Checkout and cancellationWhat appears on the statement, and how does a subscription end?
- Satisfied by
- The billing descriptor published before payment, renewal terms stated in the flow, and cancellation available from inside the account.
- Usually found
- An undisclosed descriptor, a trial that upgrades to annual, and cancellation by email to an address answered in business days.
- At stake
- Subscription disputes are the most common complaint in adult services, and every one of them was decided at checkout.
Every period anybody states
Six of them across the whole file, from three vendors. The rest of the category answers this question with a sentence about keeping data for as long as is reasonably necessary, which is not an answer to it.
7 days of inactivity
Chat history on the free tier · CrushOn AI, pricing page
1 year
Account data after last activity · Candy AI, privacy notice
3 years
Account data after closure · Candy AI, privacy notice
up to 7 years
Records of rule violations · Nastia AI, privacy policy
10 years
Financial records, under tax law · Candy AI, privacy notice
while the account is open
Chats, images and videos · Nastia AI, privacy policy
Read on 20 October 2026. The other four vendors in the file state no period at all: their documents keep data for as long as is reasonably necessary, which is not a period.
Memory and retention are one thing described twice
A product that advertises persistent memory is telling you it stores conversations and reinjects a summary of them at the start of each session. The marketing page calls that a feature; the privacy policy has to call it retention. When the two pages disagree in tone — an enthusiastic feature, a silent policy — the silence is the accurate part.
| What the product page says | What the policy must therefore address |
|---|---|
| Remembers across sessions | How long logs are kept and in what form |
| Characters you create are yours | Whether the definition can be exported, and who else may use it |
| Private and discreet | Whether staff can read conversations, and under what conditions |
| Improves over time | Whether your conversations train the model |
Verdict
Judge a companion on its privacy policy
In every other category the pricing page carries the decisive information. Here it does not. A vendor that publishes a retention period, a real deletion route and a plain statement on training use has made three commitments that cost it something, and that is a better signal about the operation than any demo conversation. Where all three are absent, assume indefinite retention and price the subscription accordingly.
Paid placement
SpicyAI — Discover AI characters with unique personalities. Chat, share stories, or create a companion of your own — with text, voice, images, and video.
Questions
- Which document matters most for a companion product?
- The privacy policy, by a distance. A conversation log in this category is the most sensitive artefact a consumer service holds, and the vendors that publish a retention period for it are a minority. Everything else is recoverable if you leave: message caps, model choice, voice. A log is not.
- What does memory mean in the paperwork rather than the marketing?
- Storage. A product that remembers is a product that keeps your conversations somewhere and reinjects a summary of them, which means the memory feature and the retention clause describe the same thing from two directions. A vendor selling the first while staying silent on the second has told you something.
- Are message limits usually published?
- More often than video limits, and still not always in countable form. Where a plan advertises unlimited messages, look for the rate limit in the terms — it exists, because inference costs money, and it is normally expressed as a fair-use clause rather than a number.
- What about data used for training?
- This is the clause worth reading twice. Some vendors state plainly that conversations are excluded from training; some state the opposite; most write a sentence that can be read either way. Where it is ambiguous, assume inclusion, because an operator intending exclusion has a strong commercial reason to say so clearly.